We ship orders from our warehouse in the UK. 99.9% of all orders received before 2.30pm GMT weekdays are sent from our warehouse the same day. Delivery rates are calculated at checkout.
All deliveries must be signed for. We advise that you keep your receipt.
Christmas cut off times
Below are the recommended cut off times we've been given by our delivery partners for delivery before Christmas. Unfortunately, once your items leave our warehouse, we don't have control over the courier or customs. As such, none of these dates are guaranteed. We aim to ship same day all orders made before 2.30pm GMT.
Economy tracked delivery – 21st December 2021
UK Courier service – 23rd December 2021
10th December – Cyprus and Malta, Greece, Turkey, Eastern Europe (except Czech, Poland and Slovakia)
13th December – Czech Republic, Finland, Italy, Poland, Sweden
16th December – Austria, Denmark, Germany, Iceland, Ireland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
17th December – France, Belgium, Luxembourg
Economy tracked - 13th December – Canada, USA
Courier tracked - 17th December – Canada, USA
Rest of world
1st December – Caribbean
6th December – Australia and New Zealand
8th December – Africa, Asia, Central and South America, Far and Middle East
Most orders are sent in the standard tracked post. We offer 48hr delivery or courier services as standard. However, if you require your package on a weekend, or guaranteed the following morning email us and we will try to make it happen for you.
We deliver globally, but depending on the shipping location, your order may be subject to import taxes and other fees charged by the local customs authority and/or our preferred carrier.
Because all international orders must go through customs before being delivered, orders outside the UK should be delivered in 3-15 business days after the order ships out depending on location and shipping method chosen.
All items are shipped from the UK, as such deliveries outside of the UK can incur additional costs such as duties, tariffs and value added tax (VAT). These costs are the responsibility of the buyer and not included in the price you pay us for your order. If you require any further information on these additional tariffs or taxes, please contact your local customs office.
If you have any questions about shipping and shipping times please contact us: firstname.lastname@example.org